easyCALL 4.5

easyCALL by NEUTRON-IT is a modern, cloud-based calling platform that streamlines business communications for sales, support, and operations teams. It delivers clear, reliable voice calling with intuitive tools that help you route calls intelligently, respond faster, and understand performance in real time. Designed for quick setup and easy day-to-day use, easyCALL scales from small teams to enterprise deployments without added complexity.

Key features:

• Smart call routing: IVR menus, queues, ring groups, and auto-attendants to get callers to the right person quickly.
• Inbound and outbound calling: Local and international numbers, number porting, and click-to-call from your browser.
• Agent productivity: Softphone apps for desktop and mobile, caller ID and screen-pop, warm transfers, and call notes.
• Quality and monitoring: Live dashboards, call recording, real-time listening with whisper and barge, and post-call surveys.
• Analytics and reporting: Track volume, wait times, missed calls, SLAs, tags, and dispositions with exportable reports.
• Voicemail and follow-up: Voicemail-to-email, shared inboxes, and callback workflows to reduce missed opportunities.
• Integrations and API: Connect with popular business tools and use REST APIs and webhooks to build custom workflows.
• Security and control: Encrypted calling, role-based permissions, audit logs, and optional single sign-on.
• Reliability at scale: Redundant, globally distributed infrastructure with built-in failover and QoS optimization.
• Easy administration: Centralized user management, number assignment, and policy controls from a single dashboard.

Who it’s for:

• Customer support and service teams improving response times and customer satisfaction
• Sales and outreach teams increasing connect rates and coaching effectiveness
• Operations and IT teams standardizing communications with clear governance

With easyCALL, NEUTRON-IT focuses on delivering a straightforward, dependable calling experience that reduces costs, improves team productivity, and gives leaders the insights they need to manage performance.

easyCALL is developed by NEUTRON-IT and is used by 1 user of Software Informer. The most popular versions of this product among our users are: 2.1, 3.0, 4.0, 4.1 and 4.5. The names of program executable files are My140.exe, easyCALL.exe, Easycall2005.exe, Easycall2007.exe and Easycall2008.exe.